Privacy policy

Last updated: 12 November 2026

This Privacy Policy explains how MOZEEZ LTD (trading as Edenzat, "we", "us", "our") collects, uses and protects your personal data when you visit or buy from edenzat.shop. MOZEEZ LTD is a private limited company registered in England and Wales (company number 17044322), 104 Britton Street, Gillingham, ME7 5ET, United Kingdom. We are the data controller for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Personal data we collect

• Contact and order details: name, email address, phone number, billing and delivery address, items ordered and order history.
• Payment information: payments are processed by Shopify Payments. We do not see or store your full card number.
• Communications: messages you send us by email or phone.
• Device and usage data: IP address, browser and device type, pages viewed and how you use our website, collected through cookies and similar technologies.

How and why we use your data

• To process, deliver and support your order, including returns and refunds (performance of a contract).
• To answer your questions and provide customer service (performance of a contract / legitimate interests).
• To prevent fraud and keep our website secure (legitimate interests).
• To keep accounting and tax records (legal obligation).
• To send you marketing emails, only if you have opted in. You can unsubscribe at any time (consent).
• To understand how our website is used and improve it, using analytics cookies where you have agreed (consent).

Who we share your data with

We do not sell your personal data. We share it only with service providers who help us run our business, and only as needed:

• Shopify, our e-commerce platform and payment processor (Shopify Payments)
• Delivery couriers, to deliver your order and collect returns
• Email and analytics providers, such as Google, to communicate with you and measure website performance
• Authorities, where we are required to by law

International transfers

Some of our service providers (for example Shopify and Google) may process data outside the UK. Where this happens, we rely on appropriate safeguards such as UK adequacy regulations or the International Data Transfer Agreement / Standard Contractual Clauses.

Cookies

We use cookies that are necessary for the website and checkout to work. With your consent, we also use analytics and marketing cookies. You can change your choices through the cookie banner or your browser settings.

How long we keep your data

We keep order and transaction records for 6 years to meet UK tax and accounting requirements. Other data is kept only as long as needed for the purpose it was collected, then deleted. Marketing data is kept until you unsubscribe.

Your rights

Under UK data protection law you have the right to access your personal data, ask us to correct or delete it, restrict or object to how we use it, ask for a copy in a portable format, and withdraw your consent at any time. To use any of these rights, email support@edenzat.shop. We will reply within one month.

If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

Security

Our website uses SSL encryption and our checkout is provided by Shopify, which is PCI DSS compliant. We take reasonable steps to protect your data, but no method of transmission over the internet is completely secure.

Children

Our website is not intended for children under 18 and we do not knowingly collect their data.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when it was last changed.

Contact us

• Business name: MOZEEZ LTD (trading as Edenzat)
• Company number: 17044322
• Email: support@edenzat.shop
• Phone: +44 7411 526220
• Address: 104 Britton Street, Gillingham, ME7 5ET, United Kingdom