Contact Us
Have a question about a product, your order, delivery or a return? Get in touch and we will be happy to help.
Contact details
- Email: support@edenzat.shop
- Phone: +44 7411 526220
- Customer support hours: Monday – Friday, 9:00 AM – 5:00 PM (UK time)
- Response time: we aim to reply to emails within 1 business day.
Business information
- Business name: MOZEEZ LTD (trading as Edenzat)
- Company number: 17044322 (registered in England and Wales)
- Registered address: 104 Britton Street, Gillingham, ME7 5ET, United Kingdom
Please note: we are an online-only shop. This address is not a showroom and we cannot accept visits or returns in person. Please contact us before sending anything to this address.
Frequently asked questions
When will I receive my order?
Orders placed before 2:00 PM (UK time) on a business day are dispatched the same or next business day, and delivery takes 2–4 business days. Delivery is free across the UK. See our Shipping Policy.
How do I track my order?
When your order is dispatched, we email you a tracking number and link.
Do you ship outside the UK?
No, we currently deliver to UK addresses only.
How do I return an item?
You can return new, unused items in their original packaging within 30 days of delivery, free of charge. Email us with your order number to start a return. See our Refund Policy.
Can I exchange an item?
Yes, exchanges are accepted within 30 days of delivery.
How can I pay?
Payments are processed securely by Shopify Payments. You can use the methods shown at checkout, including major credit and debit cards.